Who we are


Quales was born in 2005 and operates in the advisory sector, focusing on outsourcing, quality management systems, costumer service and food safety. Through competence, the exchange of ideas, new insights and trustful relationships, we focus on the specifics of our clients’ businesses and processes to develop solutions tailored to their operational models. Simplicity, Innovation, Optimization, Efficiency, Experience. Creating solutions involves placing the client’s business above all, as if we were a part of it. This allows us to face the adversities inherent to the nature of its activity, whilst clients are left with more free time to concentrate on their business. With a proactive attitude, we are attentive to the needs of the market and rethink the present to ensure the future, working together with the operational teams.

Mission


Quales’ mission is to maintain our clients’ businesses updated in increasingly competitive markets, offering them the effective solutions to differentiate their processes. 

Quales, differentiated consulting: Because developing solutions that guarantee differentiation are demanding processes that require experience, simplicity, dedication and objectivity.

Strategic Values in the Development of Quales: Focus on the client’s business, adaptation to the sector of activity, permanent commitment with the client and market, approach of renewal and optimisation directed towards results, earning your trust.

Consulting / Auditing


Development, Implementation and Monitoring to achieve Sustainable Growth

SERVICES TO CLIENTS AND PARTNERS
  • Customer Complaints Management Systems (ISO 10002)
  • Customer Service Management Systems
  • Post-Sales Service Management Systems 
  • Suppliers/Partners Management Systems
QUALITY
  • Quality Management Systems (ISO 9001)
  • Private Label Development Management Systems
  • Technical Assistance Services Management Systems 
  • Equipment Reconditioning Management Systems
FOOD SAFETY
  • Food Safety Systems (IFS FOOD)
  • Food Safety Management Systems (ISO 22000)
SUSTAINABILITY 
  • Chain of Custody Management Systems (CoC) (MSC – Marine Stewardship Council, ASC – Aquaculture Stewardship Council, Global Gap)
  • Chain of Custody Management Systems for Private Label Prepackaged Products

Contact


Quales contact
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